Conference Overview

British APCO Critical Response Theatre

Delivered in partnership with British APCO, the UK’s leading association for public safety communications, this theatre examines the entire emergency response chain:

  • Emergency Calls – every second counts

  • Tech in IT & Comms – improving outcomes

  • Mobile Comms – evolving today and tomorrow

  • Tech for good – making a difference every day

With a programme shaped by real users, case studies and multi-agency lessons, the theatre focuses on practical application, not theory. Learn how digital tools, communications systems, AI and data-driven solutions are transforming operational efficiency across UK blue-light services.


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Four key themes will run throughout the two day conference

Emergency Calls – every second counts

Sessions include:

PANEL - led by key members of the 999 Liaison Committee

KEYNOTE - Delivering a Joint Emergency Services Control Room

PANEL - Mapping the progress of MAIT (Multi-agency Incident Transfer) – and understanding the next steps for users and industry

Tech in IT & Comms – improving outcomes

Sessions include:

PANEL - Seeing the future through a different lens

KEYNOTE - Using built in smartphone sensing & eCall functionality to better understand injury cause and predict actual injury

PANEL - Mobilise swiftly, triage accurately

 

Mobile Comms – evolving today and tomorrow

Sessions include:

PANEL - Maximising how we use Airwave and Commercial Networks Now and for the Next 3-4 Years

KEYNOTE -  What the future might look like for critical communications

PANEL - The UK Emergency Services Network

Tech for good – making a difference every day

Sessions include:

KEYNOTE - Understanding the role of IT & Comms technology for Air Ambulances

PANEL - AI is transforming public safety by enhancing crime prevention, investigation, and emergency response through real-time data analysis, facial recognition, and predictive analytics

KEYNOTE - Understanding how automations can transform our Emergency Services and the way in which they work

Featured session

esn

2026 is the year the Emergency Services Network stops being something on the horizon and becomes something you need to plan for

From the start of 2027, emergency services across Great Britain will begin the practical work of transitioning from Airwave to ESN. 

At the show you can expect to:

  • Hear directly from the Home Office on the progress of ESN delivery and what the transition means for your organisation, at the session: Emergency Services Network: Delivering critical communications for blue light responders.
  • See and interact with real ESN devices, applications and technology, brought to life so you can understand how it will work once it goes live.
  • Understand what a smooth transition looks like. From IT preparation to deployment planning to changes in ways of working, the ESN team will help you understand what is coming and what you need to do to be ready.
  • Bust the myths. Much of what people think they know about ESN is based on where the programme was three or four years ago. Come and find out where it actually is today.

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